Question 1

How do I reserve my date?

Accepted Answer

Simply submit a booking request through our website. We'll confirm availability, answer any questions, and send you a personalized quote.

Question 2

How far in advance should I book?

Accepted Answer

Popular dates — especially spring and fall weekends — can book several months in advance. We recommend reserving your date as early as possible.

Question 3

Is my date guaranteed when I submit a request?

Accepted Answer

No. Submitting a booking request does not reserve your event date. Your date is officially confirmed only after availability has been verified, your booking has been approved, your agreement has been completed, and your 50% non-refundable reservation deposit has been received.

Question 4

Do you require a deposit?

Accepted Answer

Yes. A 50% non-refundable reservation deposit is required to secure your event date. Your reservation is not confirmed until the deposit has been received.

Question 5

When is my final payment due?

Accepted Answer

The remaining balance is automatically charged two weeks before your event, using the same payment method used for your reservation deposit. If you need to update your payment method before the final payment is processed, contact us prior to the scheduled payment date.

Question 6

How many people fit in a photo booth picture?

Accepted Answer

For the best experience, photo booth sessions typically include up to five or six guests at one time. Smaller groups create the best photos while ensuring everyone is comfortably visible.

Question 7

How many prints are included?

Accepted Answer

The number of prints included depends on the package you select. Your personalized quote will clearly outline the number of prints included with your event.

Question 8

Do guests receive digital copies?

Accepted Answer

Yes. Digital sharing is available so guests can quickly enjoy and share their photos.

Question 9

Can we customize our photo template?

Accepted Answer

Absolutely. We'll personalize your design with names, dates, logos, event titles, colors, and other approved customization options.

Question 10

Can we choose our own template?

Accepted Answer

Yes. Browse the EyeLyKit 4x6 template gallery, then send us the direct link to the design you'd like us to personalize.

Question 11

How early do you arrive?

Accepted Answer

We typically arrive 90 minutes to 2 hours before your scheduled start time to professionally set up, test, and prepare your photo booth experience. Whenever possible, our preferred approach is to set up earlier in the day alongside your other event vendors—or even the evening before, when the venue allows. This ensures everything is perfectly positioned, fully tested, and ready long before your first guest arrives. Setup and teardown are always included and never count against your reserved photo booth hours, so you receive the full experience you've booked.

Question 12

Do you provide an attendant?

Accepted Answer

Yes. Every photo booth and Portrait Station experience includes a professional attendant.

Question 13

How much space do you need?

Accepted Answer

We'll discuss space requirements during planning, but a relatively open area near a standard electrical outlet generally works best.

Question 14

Do you travel?

Accepted Answer

Yes. We proudly serve Central Alabama. Travel outside our standard service area may include an additional travel fee.

Question 15

Can I rent a flower wall without a photo booth?

Accepted Answer

Yes. Flower walls are available as a standalone rental or as an enhancement to your photo booth experience.

Question 16

Do you offer different flower wall styles?

Accepted Answer

Yes. Our flower wall collection is growing. Currently we offer Blush Rose and Traditional White with Greenery. We're continually expanding the collection to provide even more backdrop options for future events. Ask us about current styles when you check your date.

Question 17

What is the Portrait Station?

Accepted Answer

The Portrait Station provides beautifully composed professional-style portraits in a relaxed event environment. It offers a different experience from the traditional photo booth while maintaining instant guest enjoyment.

Question 18

Do Portrait Station photos include prints?

Accepted Answer

Available print and digital options depend on the package you select. We'll review the available options during the booking process.

Question 19

Can you add our company logo?

Accepted Answer

Yes. Corporate branding can be incorporated into templates for many corporate events.

Question 20

Can you create a branded experience?

Accepted Answer

Absolutely. We'll work with your organization to create a customized experience that aligns with your event and branding goals.

Question 21

What payment methods do you accept?

Accepted Answer

Accepted payment methods will be provided during the booking process.

Question 22

What areas do you serve?

Accepted Answer

We proudly serve Birmingham, Hoover, Alabaster, Pelham, Helena, Vestavia Hills and surrounding Central Alabama communities.

Question 23

Are you insured?

Accepted Answer

Yes. Proof of insurance is available upon request when required by your venue.

Question 24

What happens if we need to make changes?

Accepted Answer

Contact us as soon as possible. We'll do our best to accommodate changes whenever possible.

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